9Yards Technology

9Yards Technology is an India-based software development and QA firm claiming over 10 years in the industry. The company positions itself around three core areas: Generative AI solutions, enterprise software development (particularly Salesforce and ServiceNow), and quality assurance testing. While the source material emphasizes these capabilities across startups, enterprises, and agencies, concrete details about team composition, founding leadership, or measurable client outcomes are sparse.

The company lists a US contact address in Seattle (411 University St) and operates engagement models around dedicated teams, staff augmentation, time-and-material, and fixed-price arrangements. They claim to have 100+ dedicated developers and note their work across multiple countries, though specific geographic footprint beyond India is not detailed.

Services and capabilities

9Yards bundles work into nine service lines: Generative AI, Salesforce, NetSuite, Oracle, Quality Assurance, IT Staffing, Web Development, App Development, and Digital Transformation. On Salesforce specifically, they offer consulting, implementation, API integration, migration, AppExchange product development, and ongoing support and maintenance. Their Salesforce pitch centers on customization, scalability for growth, and industry experience across financial services, education, hi-tech, healthcare, engineering, real estate, and manufacturing.

For ServiceNow, the company covers IT Service Management, IT Business Management, Customer Service Management, IT Asset Management, Software Asset Management, Human Resource Service Delivery, IT Operations Management, custom application development, B2B e-bonding integrations, and Security Ops & GRC. Their documented process for ServiceNow work includes requirement gathering, design and development, requirement analysis, testing, and deployment with ongoing support.

Quality Assurance services mention "advanced automated tools" and standardized operating procedures, though specifics on test automation frameworks or coverage methodology are absent from the source. IT staffing is framed as providing in-house developers who sync with client teams.

How they work

9Yards offers four engagement models: Time & Material (described as flexible resource investment), Staff Augmentation (access to tech workforce), Dedicated Teams (scalable professional groups), and Fixed Price (defined scope and cost). They advertise 24/7 support, transparent communication at all development stages, and free 30-minute Salesforce CRM consultations covering idea exploration, cost estimation, feasibility assessment, strategic planning, and technical guidance.

The source indicates they sign NDAs with all clients and claim no hidden costs, with pricing predefined in written agreements. Salesforce support includes user adoption assistance, regular updates, data migration services, and technical support.

Team and credentials

The source states 100+ dedicated developers but offers no breakdown by location, specialization, or seniority. No founder names, founding year, or establishment date are provided—the "10+ years" claim appears in marketing copy without verification. Team size is estimated at 201-500 based on the "100+ dedicated developers" figure plus support staff. No certifications (ISO, SOC 2, GDPR), partner badges (AWS, Salesforce partner tier), or third-party ratings (Clutch, G2) are mentioned in the source material. English proficiency and language capabilities are not addressed.