10Pearls

10Pearls was founded in 2004 by brothers Imran and Aftab Zeeshan as a two-person operation. Today it runs 1,400+ staff across North America, South America, Europe, and Asia with offices in Washington DC, New York, Chicago, London, San José, Medellin, Lima, Karachi, Lahore, and Islamabad. The company describes itself as a "double bottom line" business—earning profits while investing heavily in employee wellbeing and community impact, particularly in emerging markets where the founders witnessed firsthand how quality jobs reshape entire communities.

10Pearls builds AI-powered software for healthcare, finance, retail, and enterprise operations. The work spans product development, cloud migration, system modernization, and managed services. A recent case study shows they built an automated object detection system for property appraisals that hit 99% accuracy in image detection. Another delivered a telecom order-management platform that reduced order fall-out by 80%, improved onboarding rates by 75%, and saved $1.7M+ in billing operations. They've also developed caregiver support platforms (reducing admin costs by 10%), fintech payment solutions, and AI-powered healthcare platforms with multilingual support.

Services and capabilities

10Pearls organizes its work into six core areas: Artificial Intelligence & Data; Software Development & QA; Strategy & Business Consulting; Enterprise Platform Implementation; New Product Innovation; and Cloud & Security. On the managed services side, they offer end-to-end IT managed services for scalable, secure enterprise operations. They operate an AI Launchpad that takes ideas from concept to proof of concept in 90 days.

Enterprise platform work centers on four pillars: Microsoft modern workplace solutions (enabling collaboration and automation via cloud); AWS cloud architecture (performance, security, AI workloads); Salesforce and Agentforce automation; and Oracle ERP (Fusion, NetSuite, APEX) with AI-driven automation. The company also handles RPA (Robot Process Automation) consulting, development, and optimization, combining rule-based bots with AI for handling complex workflows that standard RPA cannot tackle alone. They've built expertise in reducing manual errors, freeing skilled staff for higher-value work, and scaling automations across multiple bot orchestrations.

On the technology side, they work with AWS, Azure, Google Cloud Platform, ServiceNow, SharePoint, Appian, Databricks, and Sitecore. For AI and machine learning, their partner roster includes OpenAI, Google AI, Mistral AI, Hugging Face, LangChain, LLamaIndex, Pinecone, Stability AI, DALL-E, Ultralytics, and Meta. They also offer advanced tech services in IoT, natural language processing, AR/VR, blockchain, and chatbots, with a dedicated innovation lab (10Pearls Labs) that tests emerging tech trends.

Notable work

A healthcare case study describes a caregiver support platform that digitized key support operations and reduced admin costs by over 10%, with enhanced user-focused engagement features. For a property services firm, 10Pearls built an AI object detection system that reached 99% accuracy in image detection and reduced approval times. In fintech, they delivered a dynamic payment solution that strengthened brand consistency and enhanced user engagement across business and personal segments. For a telecom client, they automated order management to eliminate revenue leakage, achieving an 80% reduction in order fall-out, 75% improvement in onboarding rates, and $1.7M+ in savings on billing operations. A healthcare platform with agentic AI (a custom virtual assistant) increased scalability, added multilingual support, and enhanced UX with AI guidance.

How they work

10Pearls engages through a three-phase discovery-to-delivery model. First, a discovery call explores business needs, team setup, project goals, timeline, budget, and required expertise. Second, they shape the project plan, determine the best collaboration model, and assemble the right team. Third, they dive in with regular updates and flexibility to adjust as work progresses. The company operates with agile and DevOps practices. They are an AWS DevOps Competency partner and carry AWS partner certification. Pricing and engagement terms are not disclosed on their public site but appear to be discussed during discovery.

Team and credentials

Co-founders Imran Aftab (CEO) and Zeeshan Aftab lead a 1,400+ global workforce, 40% of whom are women. The leadership team includes senior figures across technology, delivery, AI/innovation, healthcare, and regional operations (LATAM and EMEA). 10Pearls holds AWS DevOps Competency certification and is recognized as a top partner for custom software development, AI consulting, enterprise mobile app development, and digital experiences. Awards include Inc. 5000 fastest growing private companies for seven consecutive years (2019–2025); Financial Times America's Fastest Growing Companies 2022; Built In Best Places to Work for three years (2023–2025); CRN Fast Growth 150 and Solution Provider 500 in 2025, 2024, and 2022; Fortune 100 Best Companies to Work For 2023; #1 Most Diverse Midsize Company in Greater DC; Exelon IT Honor Roll for Diversity, Equity & Inclusion (2024 & 2022); and Clutch Leader for Top B2B companies in Latin America. Imran Aftab received EY's Entrepreneur of The Year® 2022 Mid-Atlantic Award. The company is recognized for DevOps, Agile, and AI/ML expertise.