011 digital

011 digital operates across sub-Saharan Africa and beyond, with offices in Johannesburg, Cape Town, Durban, Nairobi, Harare, Lagos, Dallas, and London. The company serves 3,891 clients across digital marketing, app development, web design, and graphic design. More recently, they've launched Proxel AI, an automation agency focused on AI consultation and business process automation, with headquarters in Harare and operations across five Southern African hubs. The Proxel division explicitly targets enterprises in Zimbabwe, South Africa, and the wider region with AI-driven operational efficiency.

Services and capabilities

011 digital's core offering spans traditional digital marketing through to custom software development. SEO, PPC, and social media marketing form the backbone of their marketing services. On the development side, they build web applications and mobile apps, though specific tech stacks are not detailed in their materials.

Their graphic design practice covers logo design, company profiles, flyers, letterheads, business cards, and email signatures—the full range of collateral work for small to mid-market businesses.

The Proxel AI division—now their primary growth engine—handles AI consultation, business process automation (data entry, customer communications workflows), AI agents and chatbots, generative engine optimization (GEO) for AI-powered search platforms like ChatGPT and Claude, custom AI tools, and staff training programs on AI skills. Proxel claims clients have achieved "70% reduction in processing times," with customer service teams "handling 3x more inquiries without adding staff" and finance departments "closing books in days instead of weeks."

How they work

011 digital's engagement model is not explicitly described in available materials. Proxel AI begins with a free consultation to analyze current operations and identify automation opportunities, followed by implementation and ongoing support. The company emphasizes transparent pricing, on-schedule delivery, and direct communication throughout projects. Proxel lists a phone number (086 8800 3334) and email (ai@proxel.co.zw) for initial contact.

Team and credentials

No team size, founding year, or individual founder names are provided in the source material. The company claims "qualified AI experts" with "international AI certification" and knowledge of African business environments, but no certifications (ISO, SOC 2, GDPR) are mentioned. A portfolio page references a "97% satisfaction rate" but provides no supporting detail or review counts.