Sprint Innovations

Sprint Innovations is a London-based software agency founded in 2013 by Chris Wilson, operating for 11 years with a track record of 100% project delivery success and 109 releases deployed in the last 12 months. The company builds custom software, AI agents, and automation solutions for startups, SMEs, and enterprises. Their clients span financial services, transportation, insurance, and e-commerce—including Heron Financial (mortgage CRM), The Depositary (tenancy automation), Vanderbilt Insurance, Virgin Trains, Argos, and Three. Their portfolio shows measurable outcomes: The Depositary's member agents return deposits 33% faster with up to 90% workload reduction; one unnamed client saw app adoption that reduced internal workload by 80% in year one.

Services and capabilities

Sprint Innovations offers five core service lines: AI Agent Development (building intelligent systems that make autonomous decisions and integrate into workflows), Custom Software & App Development (web apps, mobile apps, SaaS, IoT, and desktop applications), Process Automation & Integrations (connecting systems and transforming manual workflows into real-time processes), User Experience Design (research, prototyping, testing, and design systems), and Consulting & Product Strategy (roadmap development, technology alignment, and legacy system modernization).

Their tech stack includes Angular, Java, SpringBoot, TypeScript, Flutter, and Google Cloud. On the UX side, they conduct user research through interviews and surveys, perform WCAG accessibility audits, build wireframes and high-fidelity prototypes, and run A/B and usability testing. Their design process follows a defined flow: Discovery (workshops, customer research, quantitative observation), Define (experience mapping, problem validation and prioritization, success criteria), Design (competitor analysis, information architecture, wireframes, pixel-perfect mockups), and Test (success metric review and feedback loops).

For automation and AI, Sprint combines process automation with AI agents to handle complex decision-making, provide predictive insights, and adapt to changing circumstances. They describe this as enabling autonomous management of customer inquiries, supply chain optimization, and real-time data monitoring.

Notable work

Heron Financial has partnered with Sprint since 2017 to build a mortgage and protection CRM for brokers. The client reported that the solution streamlined operations and significantly increased client engagement. Matt Coulson (Heron Financial) noted they've worked together for over eight years and described the team's project management and communication as exceptional.

The Depositary partnered with Sprint starting in 2016 on an automation solution for end-of-tenancy deposit handling. Member agents return deposits 33% faster and experience workload reductions of up to 90%. Kristjan Byfield reported the app reduced client workload by 80% in the initial year, "wildly exceeding expectations."

Vanderbilt Insurance engaged Sprint to build a mobile app for policy management and claims filing. Virgin Trains commissioned a paperless contractor check-in system (iPad and web app) across 17 UK railway stations. Other named clients include Argos and Three, where Sprint provided consulting and enterprise solution work.

How they work

Sprint's engagement model includes discovery workshops, stakeholder interviews, and quantitative analysis of current workflows before design begins. They operate in defined sprints and emphasize organized communication. Clients reported that the team demonstrates attentive project management and is willing to brainstorm collaboratively. Pricing is not disclosed on the public website; inquiries are handled via phone (+44 (0) 20 3322 9626) or scheduled calls for AI-specific work.

Team and credentials

Founded by Chris Wilson (Founder and MD), Sprint Innovations holds a 5.0 rating on Clutch. The source does not specify team size. The company is registered in England and Wales (company number 9046450, VAT 117935402) with data protection registration number ZA295023. No other certifications (ISO 27001, SOC 2, GDPR, HIPAA) are mentioned in the source material. The site notes 12,624 active monthly users of their solutions.